The Definition of Email Spam

Email spam is Unsolicited Bulk Email (UBE).

Unsolicited means that the sender lacks affirmative consent from the recipient. If the sender found an address on a web page, mailing list, or on Usenet, they don't have consent. If the address was given as a gift, sale or trade, they don't have consent. If someone was given an address for a particular purpose (for example, a commercial transaction, information about their products, or after-sales support) they only have consent to use it for that particular purpose. Use for any other purpose requires reaffirmation of consent.

Bulk means that they sent a substantially similar message to more than 200 addresses a day. A message that differs from recipient to recipient only by delivery details (e.g. the recipient's name, account number, blocks of random words, characters, numbers, or non-rendered text) is the same message. A message that uses different wording to express the same idea is the same message. If you send the same message to 200 different people day after day, it's spam.

Dodo neither condones nor endorses spam. We have institued a spam protection service that is available to customers to help limit exposure to these unsolicited messages. Please read through the rest of the documentation to understand how to use our spam software

Please note that we also have email virus protection services, details are available here.

If you wish to learn more about spam, click here (external website).