Energy

*Discounts applies to Dodo's market usage rates when you pay on time.
Selected areas only. Price fact sheet at dodo.com/pfs

Man holding a baby
20% off*
Electricity image
Gas image
electricity market usage rates
30% off*
25% off*
25% off*
gas market usage rates
Man holding a baby

*Discounts applies to Dodo's market usage rates when you pay on time.
Selected areas only. Price fact sheet at dodo.com/pfs

20% off*
25% off*

Pay on time discounts

Get a little organised and we'll reward you.

Flexible billing

Choose weekly, fortnightly or monthly billing.

No lock-in contracts

We're always sad when our customers leave, but we're not going to get weird about it. That's why our energy services are flexible.

Electricity usage options

Vic- low

Electricity image
Low
Electricity usage

1 people

1 dryer load/week

At home nights & weekends

20% off*

electricity market usage rates

Vic- medium

electricity image
Medium
Electricity usage

2 - 3 people

2-4 dryer loads/week

At home some weekdays, nights & weekends

20% off*

electricity market usage rates

Vic- high

electricity image
High
Electricity usage

4+ people

4+ dryer loads/week

Someone home most days, nights & weekends

20% off*

electricity market usage rates

Gas usage options (only available with Dodo electricity)

Vic-low-gas

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Low
Gas usage

1 person

Not much gas cooking

Not much gas heating

Not much hot water

20% off*

gas market usage rates

VIC- medium-gas

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Medium
Gas usage

2 -3  person

Some gas cooking

Some gas heating

Some hot water

20% off*

gas market usage rates

VIC-High-gas

gas image
High
Gas usage

4+ person

Lots of gas cooking

Lots of gas heating

Lots of hot water

20% off*

gas market usage rates

Electricity usage options

NSW - low

electricity image
Low
Electricity usage

1 people

1 dryer load/week

At home nights & weekends

30% off*

electricity market usage rates

NSW - Medium

electricity image
Medium
Electricity usage

2 - 3 people

2-4 dryer loads/week

At home some weekdays, nights & weekends

30% off*

electricity market usage rates

NSW-high

electricity image
High
Electricity usage

4+ people

4+ dryer loads/week

Someone home most days, nights & weekends

30% off*

electricity market usage rates

Gas usage options (only available with Dodo electricity)

NSW-low-gas

gas image
Low
Gas usage

1 person

Not much gas cooking

Not much gas heating

Not much hot water

25% off*

gas market usage rates

NSW- Medium-gas

gas image
Medium
Gas usage

2 -3  person

Some gas cooking

Some gas heating

Some hot water

25% off*

gas market usage rates

NSW-high-gas

gas image
High
Gas usage

4+ person

Lots of gas cooking

Lots of gas heating

Lots of hot water

25% off*

gas market usage rates

Electricity usage options

QLD - low

electricity image
Low
Electricity usage

1 people

1 dryer load/week

At home nights & weekends

25% off*

electricity market usage rates

QLD - Medium

electricity image
Medium
Electricity usage

2 - 3 people

2-4 dryer loads/week

At home some weekdays, nights & weekends

25% off*

electricity market usage rates

QLD - high

electricity image
High
Electricity usage

4+ people

4+ dryer loads/week

Someone home most days, nights & weekends

25% off*

electricity market usage rates

Electricity usage options

SA - low

electricity image
Low
Electricity usage

1 people

1 dryer load/week

At home nights & weekends

25% off*

electricity market usage rates

SA - Medium

electricity image
Medium
Electricity usage

2 - 3 people

2-4 dryer loads/week

At home some weekdays, nights & weekends

25% off*

electricity market usage rates

SA - high

electricity image
High
Electricity usage

4+ people

4+ dryer loads/week

Someone home most days, nights & weekends

25% off*

electricity market usage rates

*Discounts off Dodo's market usage rates when you pay on time. Selected areas
only. Energy Price Fact Sheets/Basic Plan Information at Dodo.pfs

View our Energy Price Fact Sheet/Basic Plan Information.

 

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Up to $120 savings in VIC + NSW. Up to $60 in SA + QLD.

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Frequently asked questions

There are many reasons why your gas or electricity bill could be higher than you expected. There are a few questions you can ask yourself, which help you investigate why your bill is higher than expected.
 

Increased consumption:

  • Was it colder or hotter than usual, did you use heaters or air-conditioners more than usual?

  • Did you have additional people staying with you?

  • Have you brought any new appliances, needed to fix an existing appliance or operate an existing appliance for longer than usual?

Correct comparisons:

  • Are you comparing bills from similar billing periods? You use different appliances during certain periods of the year such as heaters or air conditioners.

  • Are you entitled to a concession? Are you comparing your current bill to a previous bill where a concession was included? Some concessions are seasonal and won't be applied to all bills.

  • Are the bills you are comparing of similar length? For example, one billing period may have been for fewer days while the next is for longer. Divide the total of your current charges by the number of days on each bill to find your daily average and compare those figures.

Actual vs. Estimated Meter Reads:

  • Have you considered that your last or current bill might have been an estimated one, followed by an actual? A previous estimate may have been estimated too low resulting in a higher bill once the meter is read. If you need help determining this call our Contact Centre on 13 dodo (13 36 36).

Options:

If you feel the meter has not been read accurately, we recommend the following options,

  1. Read your meter, check to see if your current reading is more than the reading on your bill. If it is less than the reading on your bill then call us.

  2. You can call us to request a special meter reading, which will require the meter reader to return to your property to read the meter again. A fee may be charged if you proceed with this option and the meter reading is found to be correct.

  3. After all other options have been exhausted you can request the meter to be tested. A fee may apply for this test which will only be charged if it is deemed that there is nothing wrong with the meter.

Dodo Power & Gas understands that paying your accounts in one payment can at times be a drain on finances. With this in mind, Dodo Power & Gas will make monthly installment deductions from your bank account or credit card to minimise the balance you need to pay each time a bill is issued.

When you agree to a market contract with Dodo Power & Gas, you also agree to pay monthly instalments by direct debit from your bank account or credit card. We will estimate your instalments based on your previous bills or based on some simple questions if you do not have a billing history at your property.